Here is a list of common questions asked by our customers regarding the services offered by Gadget Mill. If you have any further questions, please feel free to get in touch with us via the contact us page and we will be more than happy to help you out.
How Do I Get Paid?
Once your order has been accepted, you will be emailed an order form along with an address to post the gadget to. The form has a section where you fill in your payment details for your preferred payment method. Currently we offer the following payment methods: Bank Account Transfer, Cheque or Paypal. Payment is made to you once your gadget is received and tested.
Do I Need To Send Any Accessories?
As a minimum requirement (unless otherwise stated) we expect the charger to be included with the gadget sent in – this is so we can use it to test the gadget once received. If the charger is not available you can always contact us as we would most likely be able to accept the order without it. Also any other accessories included as well as the original box may make you eligible for a bonus payout (upon discretion).
What If I Still Have Personal Data On My Device?
For your own convenience and peace of mind, it is recommended to wipe personal data from your gadget before sending it in. However we appreciate that this might not be possible or easy to do for some devices so there is no need to worry! Upon receipt your gadget will be wiped as part of our security procedure.
I Can’t Find My Gadget On Your Website, Would you still buy it?
Yes we will! Please feel free to contact us regarding the gadget you would like to sell – it would be great if you could tell us what exactly you are selling along with additional details such as what condition the gadget is in and what accessories are included.
Do You Purchase Faulty Gadgets?
Unfortunately officially we do not purchase faulty gadgets at this point in time. You could however get in touch with us as we do occasionally purchase faulty gadgets with minor faults.
How Can I Tell If My Gadget Is In Fully Working Order?
If your gadget switches on and off, has full functionality and no water damage it is classed as fully working. If you are still unsure please feel free to contact us and we can assist you.
Which Postage Service Should I Use To Post My Gadget?
The postage service you use to send in your gadget is totally up to you. We would however recommend using a postal or courier service which would insure you in the case of the gadget getting lost or damaged on its way to us (this is especially the case with expensive gadgets). You should always ask for proof of postage and remember to post the Gadget Mill document with your gadget as not sending in the Gadget Mill document can cause delays.
How Many Gadgets Can I Send In? Is There A Limit?
There is no limit to how many gadgets you can sell to us, you can submit an order with multiple gadgets as well as multiple orders as required.