Here are a list of common questions asked by our customers regarding the services offered by Gadget Mill. If you have any further questions, please feel free to ask us via the contact us page and we will be more than happy to help you out.
How Do I Get Paid?
Once your order has been accepted you will be emailed an order form along with an address to post the gadget to. In this form you are required to choose from the following payment methods: Bank Account Transfer, Cheque or Paypal. These details will then be used to make payment to you as soon as your gadget has been tested.
Do I Need To Send Any Accessories?
As a minimum requirement we expect the charger to be included with the gadget – this is the case as we would need this to test the gadget once we receive it. If this is not available for any reason you can always contact us as 9 out of 10 times we probably will be able to accept the order anyway. Also any other accessories included as well as the original box may make you eligible for a bonus payout (upon discretion).
What If I Still Have Personal Data On My Device?
For your own convenience it is recommended to wipe personal data from your gadget before sending it in. However we appreciate that this might not be possible in all cases so there is no need to worry! As we always wipe the devices we receive as part of our security procedure.
I Can’t Find My Gadget On Your Website, Would you still buy it?
Yes we will! Please feel free to contact us regarding the gadget you would like to sell – it would be great if you could tell us what exactly you are selling along with further details such as what condition the gadget is in and what it comes with.
Do You Purchase Any Gadgets That Are Not Working?
Unfortunately we do not purchase faulty gadgets at this point of time.
How Can I Tell If My Gadget Is In Fully Working Order?
If your gadget switches on and off, has full functionality and has no water damage it is classed as fully working. If you are still unsure please feel free to contact us and we can assist you.
Which Postage Service Should I Use To Post My Gadget?
The postage service you use to send in your gadget is totally up to you. We would however recommend using a postal or courier service which would insure you in the case of the gadget getting lost in the post (this is especially the case with expensive gadgets). You should always ask for proof of postage and remember to post the Gadget Mill document with your gadget as not sending in the Gadget Mill document can cause delays.
How Many Gadgets Can I Send In? Is There A Limit?
There is no limit to how many gadgets you can send into us, you can even submit an order with multiple items or even multiple orders as required.