Sell My iPod
Sell Apple Watch
Sell My Mobile
Sell My Tablet
Sell My Console
Sell Others
Here is a list of common questions asked by our customers regarding the services offered by Gadget Mill. If you have any further questions, please feel free to get in touch with us via the contact us page and we will be more than happy to help you out.
Do I Have To Pay To Send My Gadget In?
No. Postage is on us. Once your order is approved we email you a free prepaid Royal Mail Tracked postage label and a QR code. Attach the label to your parcel, or if you do not have a printer simply show the QR code at any Post Office and they will print it for you. Sending your gadget to us is completely free and fully tracked.
How Do I Get Paid?
Once your order has been accepted, you will be emailed a free prepaid postage label and an order form. The form has a section where you fill in your payment details for your preferred payment method. Currently we offer the following payment methods: Bank Account Transfer or Paypal. Payment is made to you once your gadget is received and tested.
Do I Need To Send Any Accessories?
As a minimum requirement (unless otherwise stated) we expect the charger to be included with the gadget sent in – this is so we can use it to test the gadget once received. If the charger is not available you can always contact us as we would most likely be able to accept the order without it. Also any other accessories included as well as the original box may make you eligible for a bonus payout (upon discretion).
What If I Still Have Personal Data On My Device?
For your own convenience and peace of mind, it is recommended to wipe personal data from your gadget before sending it in. However we appreciate that this might not be possible or easy to do for some devices so there is no need to worry! Upon receipt your gadget will be wiped as part of our security procedure.
I Can’t Find My Gadget On Your Website, Would you still buy it?
Yes we will! Please feel free to contact us regarding the gadget you would like to sell – it would be great if you could tell us what exactly you are selling along with additional details such as what condition the gadget is in and what accessories are included.
Do You Purchase Faulty Gadgets?
Unfortunately officially we do not purchase faulty gadgets at this point in time. You could however get in touch with us as we do occasionally purchase faulty gadgets with minor faults.
How Can I Tell If My Gadget Is In Fully Working Order?
If your gadget switches on and off, has full functionality and no water damage it is classed as fully working. If you are still unsure please feel free to contact us and we can assist you.
How Do I Send My Gadget In?
You do not need to arrange or pay for postage yourself. Once your order is approved we email you a free prepaid Royal Mail Tracked postage label and a QR code, so it costs you nothing to send your gadget in. Attach the label to your parcel, or show the QR code at any Post Office if you do not have a printer. Your gadget is fully tracked the whole way to us. Please remember to include the Gadget Mill order form with your gadget, as not sending it can cause delays.
How Many Gadgets Can I Send In? Is There A Limit?
There is no limit to how many gadgets you can sell to us, you can submit an order with multiple gadgets as well as multiple orders as required.
Do You Price Match Other Companies?
Yes. If you find a higher quote for the same device, in the same condition, from a leading UK trade-in retailer, we will match it. Just get in touch with the details before you post your device and within your 14 day quote guarantee period. The competing quote must be current and publicly available on that retailer’s own website. Our price match covers established trade-in and recycling services only and does not include auction sites, online marketplaces or private sellers. We will verify the quote and have the final decision on whether it qualifies. Full details are in our terms and conditions.