Mobile Phone – Condition Grade List

Items To Include: Your mobile phone should come with a charger and fully working battery at minimum. Any other additional peripherals including an original box may earn you extra money!


  • The mobile phone should turn on and off – so all buttons should be working
  • All functionality should be intact such as making calls, WIFI, camera, microphone should work
  • Have no software issues – fully functional operating system
  • No screen damage. Such as cracks, chips, pixel issues or any other screen defects
  • Have a working touch screen, no dead-zones etc.
  • No damage to rear glass or camera
  • Housing must be intact, so no bends in the phone
  • Include the battery
  • No water damage, water indicators should be intact and not red


  • Must include its battery
  • Housing must be intact, so the phone must not be bent, crushed or snapped
  • Not have missing parts or components, for example missing screen
  • Examples of faulty mobile phones: Water damaged phone, cracked screen, blank display, software issues

Selling a mobile phone or device which you do not own may amount to a criminal offence. Gadget Mill support and adhere to the ‘Stop Stolen Mobiles Being Recycled’ code of practice set by the Home Office and the National Mobile Phone Crime Unit.

We will check the IMEI/Serial number of all mobile phones and devices received on the CheckMEND ( database of lost and stolen property records to ensure no lost or stolen items are purchased.

If you have received payment from us for a mobile phone or device which we subsequently become aware of an issue relating to ownership, you agree to immediately reimburse us in full, within 3 business days following a written request by us, for any such payment pending an investigation by us or any law enforcement body into ownership of the device or mobile phone.

Please see our terms and conditons for full information regarding lost/stolen mobile phones.