Good:
- The device (including system software) is all fully functional.
- Everything works as it should without fault or issue
- No major damage to the device such as water damage, large chips, cracks to the screen or casing
- Battery holds charge and is in a healthy state, so does not die prematurely
- All buttons and ports work as they should without fault or issue
- Connects and syncs successfully with a Mac or PC
- Light wear or tear is acceptable on the device
- iCloud account must be removed before sending in (if applicable)
Poor:
- The device (including system software) is all fully functional.
- Everything works as it should without fault or issue
- No major damage to the device such as water damage, large chips, cracks to the screen or casing
- Battery holds charge and is in a healthy state, so does not die prematurely
- All buttons and ports work as they should without fault or issue
- Connects and syncs successfully with a Mac or PC
- Heavy wear or tear, such as scuffs, dents and deep scratches is acceptable on the device
- iCloud account must be removed before sending in (if applicable)
Faulty:
- Not fully functional. Parts not working or system software has issue or fault
- Device freezes or crashes regularly
- Pressure marks, liquid damage, dead or stuck pixels on screen or touchscreen doesn’t work
- Charging port, audio jack or click wheel doesn’t work (if applicable)
- Device has major physical damage
- Battery fails to hold charge or dies prematurely
- Important: we cannot buy your device if it is missing components or is bent, crushed or snapped.
- iCloud account must be removed before sending in (if applicable)
Engraved iPods: If your device is engraved, there will be a 10% deduction on the amount paid out.